Credit Card Billing Problems

Incident Report for Storj DCS

Resolved

Credit Card billing is working again.

Posted Jan 17, 2020 - 14:54 UTC

Update

We're still waiting to hear back from our payment provider about this issue.

Posted Jan 13, 2020 - 15:52 UTC

Identified

We've confirmed that problem is isolated to the Europe-West-1 location

Posted Jan 02, 2020 - 22:23 UTC

Investigating

We're investigating an issue with credit card billing on Europe-West-1.

Posted Jan 02, 2020 - 21:29 UTC

This incident affected: EU1 (EU1 - Billing).