Packet Loss to Edge Services Affecting Customers Globally

Incident Report for Storj DCS

Resolved

The issue has been resolved for all affected users.

We thank you for your patience while we worked on resolving the issue.

Posted Oct 10, 2023 - 02:47 UTC

Monitoring

Description: Mitigation work is completed by our engineering team.

We apologize to all who are affected by the disruption.

Diagnosis: Customers might have experienced increased packet loss to edge services globally.

Posted Oct 10, 2023 - 01:28 UTC

This incident affected: AP1 (AP1 - Linksharing, AP1 - Gateway), EU1 (EU1 - Linksharing, EU1 - Gateway), and US1 (US1 - Linksharing, US1 - Gateway).